Frequently asked questions (FAQ) about DuPont™ Inovis™

Q: DuPont is a material manufacturer, but why did it launch wallcovering products?

A: DuPont aims to create a better, safer and healthier life for people. DuPont launched Inovis™ easy clean wallcoverings into the market to better meet the increasing needs for high-quality living. Combining science, technology and aesthetics, DuPont™ Inovis™ easy clean wallcoverings showcase our expertise in detailing and quality to create a comfortable and consistently fresh living environment for you. 

 

Q: Do Inovis™ wallcoverings have successful application cases?

A: DuPont™ Inovis™ wallcoverings have outstanding functional characteristics such as easy cleaning, durability, resistance to pollution, and have been successfully applied in European and American markets, such as hotels, homes, hospitals, classrooms, etc.

 

Q: Which part of an aircraft can Inovis™ materials be used for?

A: Since the 1960s, DuPont™ Inovis™ materials have been used for aircraft interiors. Because of it's properties including excellent safety, easy cleaning, oil resistance, scratch resistance and flame retardance and other characteristics, the materials have become the benchmark of aviation industry and ensure protection, environment-friendliness and lasting freshness of aircraft interiors.

Relying on its 200 years of market driven science and innovation, DuPont has now officially launched Inovis™ easy clean wallcoverings into the market, applying the innovative technology used for aircraft interiors to wallcoverings. During the 20th China (Shanghai) wallcoverings, Decorative Textile and Home Soft Decorations Exposition held on August 13-15, 2015, DuPont announced its decision to introduce DuPont™ Inovis™ easy clean wallcoverings in the décor market in China and now extending to other countries in Asia Pacific, offering a clean, comfortable feel of luxury in home décor to families to better meet the increasing needs of consumers for a high-quality living.

 

Q: There are many wallcovering products in the market claiming to resist oil stains, dust and pollution, what are the fundamental differences between them and Inovis™ easy clean wallcoverings?

A: DuPont™ Inovis™ wallcoverings are made with advanced materials and technology with outstanding functional characteristics that provide easy cleaning, corrosion resistance and lasting freshness. They can be easily cleaned and maintained with appropriate cleaners without damaging the wallcovering surface, even for the toughest stains.

 

Q: Compared to a variety of wallcovering products in the market, what unique features do DuPont™ Inovis™ wallcoverings have?

A: DuPont™ Inovis™ easy clean wallcoverings add warmth to homes and surroundings with a touch of elegance and bring lasting beauty to your living spaces, keeping them as good as new.

 

  • Resistant to pollution and dirt, easy to clean
    The surface of these wallcoverings has a unique protective layer which can effectively resist the damage caused by oil stains, drawings and sketching. Even heavy stains can be easily cleaned with appropriate cleaners to make the wallcoverings look as new and clean as in the original state. A simple wipe makes the wallcoverings clean, making it more convenient to clean wall surfaces.

  • Durable and lasting as new
    DuPont™ Inovis™ easy clean wallcoverings can effectively prevent surface fading, maintain the lasting freshness of wallcoverings and extend the service life with their excellent wear and scrubbing resistance. Enhance your moments of happiness with beautiful, vibrant homes and keeping them new always with DuPont™ Inovis™ wallcoverings.

  • World class designs, wide-ranging styles
    DuPont™ Inovis™ easy clean wallcoverings integrate the current design trends in Europe and America and provide a variety of exquisite product collections, be it subtle, sophisticated, ornate, motif, lively, abstract, earthy, flamboyant, or hip and cool. Multiple design choices in varied collections give you the options to find styles that best suit your furnishings. The diversified styles and material textures are not only suitable for home decor, but can also be used in public and commercial places like offices, hospitals, schools, hotels, restaurants and more.

 

Q: Can the wallcoverings be used in washrooms and kitchens?

A: DuPont™ Inovis™ easy clean wallcoverings have a unique protective layer which can effectively resist oil stains, prevent the growth of mold and bacteria on surface. The wallcoverings are suitable for washrooms and kitchens. Also, DuPont will further launch new product collections for different applications.

 

Q: Are DuPont™ Inovis™ wallcoverings environment-friendly products?

A: Our wallcoverings have been certified in accordance with the requirements of China’s national standard GB 18585-2001 for the limits of harmful substances in wallcoverings, and none of the eight kinds of heavy metals and two organic volatile organic compounds specified are found in them.

 

Q: Are the wallcoverings suitable for children? Is there any experiment or evidence to prove that?

A: Our wallcoverings have been certified in accordance with the requirements of China’s national standard GB 18585-2001 for the limits of harmful substances in wallcoverings, and none of the eight kinds of heavy metals and two organic volatile organic compounds specified are found in them.

 

Q: The wallcoverings do not support mildew, but what about the adhesive?

A: Please consult wallcovering adhesive suppliers.

 

Q: Who is responsible for installation?

A: DuPont will recommend trained installers to customers, for carrying out installation in accordance with installation standards.

 

Q: Is the adhesive used for installation environment-friendly?

A: We recommend using the environment-friendly adhesive which is mainly made of glutinous rice and starch. For details, please consult the wallcovering adhesive supplier.

 

Q: What if I want to replace the wallcoverings after many years? What are the requirements for walls for pasting wall coverings?

A: Please refer to our wallcovering installation instructions.

 

Q: What should we do to protect the wallcoverings properly after installation?

A: Newly installed wallcoverings should be dried naturally by closing doors and windows for 1-2 days to avoid peeling from edges. They usually do not need special maintenance and require on-time cleaning and avoiding mechanical damage.

 

Q: My house has been painted, is it suitable for pasting wallcoverings?

A: If the wall surface is solid, flat and free from stains, wallcoverings can be pasted.

 

Q: What if there are quality problems. Who will bear the cost?

A: For quality problems, please call DuPont's product hotline, and customer service will record and assign technicians for evaluation. As for local exclusive distributor, dedicated quality staff will follow-up on the issues. Upon confirmation that problems were caused due to the product, we will provide return and exchange service. If improper installation causes problems, we will discuss with customers and provide repair service.

 

Q: How long is the service life of wallcoverings?

A: The service life of wallcoverings varies depending on environment and weather conditions. DuPont™ Inovis™ easy clean wallcoverings, with good wear and rubbing resistance and durability, can effectively prevent surface fading, keep them new for a long time and extend the service life.

 

Q: What about the warranty service of wallcoverings?

A: The warranty period of DuPont wallcoverings is one year, but consumers can enjoy life-time after-sales maintenance.

 

Q: Is this applicable outside of China?

A: Our wallcoverings have been certified in accordance with the requirements of China’s national standard GB 18585-2001 for the limits of harmful substances in wallcoverings, and none of the eight kinds of heavy metals and two organic volatile organic compounds specified are found in them.